General terms and conditions

General Terms and Conditions

Last updated: 06 August 2025

These Terms and Conditions ("Terms") govern your access to and use of the website www.heymommies.nl (the “Site”) and any related services, content or applications (collectively, the “Services”), operated by GLOBAL ECOMMERCE SOLUTIONS LIMITED , a company registered in Hong Kong with registration number 77062831 and registered office at Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong ("we", "us" or "our").

By using the Site, you agree to these Terms. If you do not agree to these Terms, you may not use the Services.

1. Use of our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not use our Services for illegal, fraudulent, or harmful activities.

2. Products and Orders
All product descriptions, images, prices, and availability are subject to change at any time without notice. We reserve the right to refuse or cancel orders if we suspect fraudulent or unauthorized activity.

3. Shipping and Delivery
We ship our products to several countries within the European Union. Estimated delivery times are listed in our shipping policy. While we make every effort to meet these estimates, we are not liable for delays caused by third-party carriers or customs.

4. Returns and Refunds
Our return policy allows you to return your purchase within 50 days of the order date, provided the return meets the conditions as described in our Returns Policy.

Please see our full Returns Policy [link] for details on terms and processing.

5. Intellectual Property
All content on the Site—including text, graphics, logos, images, and software—is the property of GLOBAL ECOMMERCE SOLUTIONS LIMITED or its content suppliers and is protected by copyright and trademark laws.

6. Limitation of Liability
To the extent permitted by law, we will not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Services.

7. Indemnification
You agree to indemnify, defend, and hold harmless GLOBAL ECOMMERCE SOLUTIONS LIMITED, its directors, officers, employees, and affiliates from and against any and all claims, damages, liabilities, or costs arising from your use of the Services or your violation of these Terms.

8. Applicable Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Changes to these Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

10. Contact details

GLOBAL ECOMMERCE SOLUTIONS LIMITED
Unit 2A, 17/F Glenealy Tower
No. 1 Glenealy
Central, Hong Kong
Email: info@heymommies.nl